1. First check your browser and computer OS:

• TEEMSS2 browser and system checker

This step checks your browser, OS, and Java plug-in

2. Next check that you have the right version of Java:

• TEEMSS2 Java Webstart checker

This step makes certain you can run Java Webstart programs and double-checks your version of Java._

3. Now try a simple version of CCportfolio

• [Run CCPortfolio Viewer with graph data| http://xeon.concord.org/teemss-demo/viewer/portfolio-graph_data.jnlp]

This version just has a series of folders with saved graphs of data.

Note: Loading CCPortfolio the first time: The first time you start CCPortfolio a Security Warning dialog appears. This a standard caution that Java presents to you because CCPortfolio is an application which will be able to load and save files on your computer. Press the Start button to proceed.

Troubleshooting

Do you need to install or update Java?

Java Software installation instructions:

• For Windows: Install the latest version of Java from Sun.
• For MacOS X: Use the "Software Update feature of OS X to update Java on your computer or goto http://www.apple.com/macosx/features/java/ and download the latest updater.